FAQ
Categories
General
How do you make an order?
Quite simply, follow these steps.
1. Choose the beer you want!
2. Make sure it is a minimum of 2000 Baht in your cart!
3. Checkout and fill in your details
4. Pay & Wait for the Shipping!
Why can't we buy single bottles?
An excellent question, the reason why, is because we don't want you to only enjoy just 1 bottle of beer! But many bottles of beer!
Pre-Orders Conditions
We currently allow you to make pre-orders on our website, however you must check the conditions on when the product can be delivered to you.
Clearance Sales
As you can see within a section on our site there is a clearance sale of some products that may have already past their best before date! This is the reason for the increased discount.
However we assure you that the beers are still well kept and definitely drinkable!
Shipping
How long will it take to receive my order?
This is depending on how far you are from our Head Office in Bangkok, but we can estimate between;
Bangkok: Same Day if Order & Payment is received before noon.
Else Next Day Delivery
Rest of Thailand: 2-5 Days
Returns
Can i return my product?
If your product is delivered damaged, please report to us immediately when the delivery is made in order to claim for a new product.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Payments
Bank Transfers
When you have made an order on Craft Delivery Thailand, you will be given an email about your order details from orders@craftdeliverythailand.com
If you kindly send you receipt to that email, regarding the total payment of your order, we will then begin the shipping of your products!
Debit/Credit Card
Choose the Omise Credit Card Payments, and it will re-direct you to fill in your card details.